“Safe Havens is a student and community-focused service [multi channel mobile apps and cloud-based back office] designed for schools to deter, prevent & manage child abuse” … John Ackery

Any level of Child abuse is repulsive, what’s more, disturbing is its escalating at unprecedented rates and notifications continue to spiral upwards.


The ‘Royal Commission into Institutional Responses to Child Sexual Abuse ‘ has delivered far-reaching recommendations.

Like it or not schools are on notice!

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A failure to respond effectively leaves …

Our children at risk!

Directors, staff, teachers & the organisation exposed to claims, compensation & criminal proceedings

… and a potential for public scrutiny and a loss of trust

All institutions have a responsibility to protect children from potential sexual abuse by preventing, identifying and mitigating risks and responding appropriately when abuse occurs.

The 10 standards that would make schools safer for children and where ‘Safe Havens’ makes an impact 


Child safety is embedded in institutional leadership, governance and culture.


Children participate in decisions affecting them and are taken seriously.

Safe Havens work here


Families, carers and communities are informed and involved in promoting child safeguarding

Safe Havens work here


Equity is upheld and diverse needs respected in policy and practice

People supported

People working with children are suitable and supported to reflect child safeguarding values in practice

Child focused processes

Processes for raising concerns and complaints are accessible and used by children, families, carers, communities & personnel

Safe Havens work here

Education & training

Staff are equipped with the knowledge, skills and awareness to keep children safethrough continual education and training

Safe Havens work here

Physical and online

Physical and online environments minimise the opportunity for abuse to occur

Continuous review

Implementation of the Child Safe Standards is continuously reviewed and improved

Policies & procedures

Policies and procedures document how the institution is child safe.

 ‘Safe Havens’ lets schools engage across a student, community and teaching continuum and provides scale, speed and experiences that addresses key challenges.

Challenge 1

Old traditoinal systems [emails, shared drives, manual forms and Google docs etc] don’t scale and just don’t cut it!

Challenge 2

Students, communities, staff operate in a ‘mobile only’ world … to engage effectively it must be on their terms.

Challenge 3

Mobile users are tech savvy and super critical of experiences that are underwhelming.

Introducing ….

Case management

Safe Havens Case Management is a unified web back office for the capture, triage, risk assessment and treatment of complaints to the most serious allegations. Fastrack outcomes with flexible risk-based processes, build a sound verifiable task-based program supporting case managers, investigator and allied specialists.

Technical overview: this is a Reactive web solution built-in OutSystems Development Studio with Low-Code, with a multi-tenant SaaS back end, hosted on Australian servers.

My Personal Buddy

The ‘My Personal Buddy’ supports students so they can record one’s daily perception of safety and physical wellbeing. By creating a heighten awareness students can externalise these feelings and better identify ‘at risk’ scenarios. In real-time, they can share with family or peers or escalate for support, counselling, guidance and or more formal Safeguarding actions.

Technical overview: the ‘My Personal Buddy’ is a mobile app [iOS, Android or PWA] originally authored in Experience Builder, enhanced in Outsystems Development Studio with Low-Code. Authentication is via Facebook; Google and or mobile phone numbers with an OTP

Professional for staff

Safe Havens – Professional enables compliant front line school leadership and teaching staff with fast, accurate complaint creation, processing and escalation for hand-off to specialist Safeguarding or other HR teams.

Technical overview: Safe Havens Professional for staff is a mobile app [iOS, Android or PWA] originally authored in Experience Builder, enhanced in OutSystems Development Studio with Low-Code. Authentication is via OutSystems with domain name validation.

Join the Safe Havens early access program