Making Digital Transformation a Reality for Local Governments

With never-ending pressure for IT to deliver more applications with fewer resources, the path to digital transformation for your municipality can seem further away than ever before.

Many municipalities struggle to keep up with the technical pace of change that their citizens now require, as well as managing their legacy IT infrastructure.

Government CIOs often have to make difficult trade-offs between offering a compelling citizen user experience and maintaining current application functionality. Local governments have been forced to hire more IT staff or outsource application development to try and overcome those obstacles.

There’s a better way to achieve a true digital transformation without costly hiring or outsourcing. Low-code application development can provide a successful end-to-end digital transformation.

Drive customer satisfaction, operational efficiencies & engage field agents, contractors and casual staff to deliver great council experiences.
Manage critical inspections across many use cases from hospitality, assets and construction use cases.

Advanced injury and assault reporting with back office services and case mangement tools. 

Drive a compliance centric culture through education, auditing and 360 review cycles. Meta data support for Work Health & Saftey and schools compliance.

Deliver Engaging Citizen Experiences: Citizen Portals and Self-Service

How are you meeting citizen demand for self-service capabilities or new ways to interact with your staff? With OutSystems, your agency or municipality can build a citizen engagement portal in a matter of weeks, across any channel, (e.g., mobile, chatbots, web, or mobile web) without having to create each application from the ground up.

Digital Operations: Reducing Inefficiency and Increasing Agility

How many of your processes and services still involve paper forms and point solutions that are causing headaches for IT and operations? Are your costs rising because of time-consuming data collection, entry, and rekeying? You can use OutSystems to develop applications that streamline operations, enable greater data accuracy, and delight employees—in just weeks.

Digital Core: Maximize and Improve Your Legacy IT Infrastructure

In 2017, Forrester reported that local government agencies are investing nearly 20% of their total IT budget in modernizing and improving core transactional operations. If you’re struggling under the weight of slow, cumbersome, and costly legacy systems, OutSystems offers enterprise-strength app development, integration, and infrastructure that can give your core systems a new lease on life–in less time than you think.